Please feel free to contact us if you have any additional questions.
Frequently Asked Questions
Products
Why should I buy organic spices?
There are many benefits to buying organic spices, including:
-
Better taste: Organic spices are grown without the use of chemicals, pesticides, or herbicides, which can
give them a fresher, more intense flavor. -
Better for your health: Organic spices are not only fresher and tastier, but they are also better for your
health. Studies have shown that organic produce has higher levels of antioxidants and nutrients than
conventionally grown produce. -
Better for the environment: Organic farming practices are better for the environment than conventional
farming practices. They help to conserve water, reduce soil erosion, and protect wildlife.
Are your products organic?
Yes, all of our products are 100% certified organic.
Where are your spices and herbs sourced from?
We source our spices from all over the world, depending on where they are grown. We only source
the highest quality spices, and all of our seasonings are blended in our facility in the USA.
Are you product Gluten Free?
All our single ingredient spices and herbs are gluten free.
Are your products allergen-free?
We offer a variety of allergen-free products. We mark all of our products that contain allergens on the
packaging.
Are your products kosher?
Yes, all our products are Kosher certified.
Are your products fair trade certified?
We are not currently fair trade certified. However, we are committed to sourcing our products from
ethical suppliers.
Does your item contain lead?
Our products are tested for lead prior to purchase and are compliant with Proposition 65. However, it
is important to note that all natural foods may contain some level of lead, as lead is a naturally occurring
element in the earth.
Order/Shipping/Return
How long will it take for my order to arrive?
It usually takes 7-10 business days for your order to arrive. However, if you choose expedited
shipping, your order will arrive in 2 business days.
Can I track my order?
Yes, you can track your order by logging into your account and clicking on the "Order History" tab.
You can also track your order by contacting customer service at info@thkorganic.com
Is there a shipping charge?
We offer free shipping on order over $99. However, for orders under $99, there is a flat shipping rate
of $6.95 for standard shipping method.
Can I expedite Shipping?
Yes, you can expedite the shipping to 2 days instead 6-10 days
Do you ship outside of the USA?
Currently, we only ship to addresses within the USA.
What is your return policy?
We do not offer returns or exchanges for food products. However, if your product has quality issues,
please email at info@thkorganic.com and we will work with you to find a solution.
Can I order Bulk?
Yes, you can order in bulk and receive a discount. We offer a 15% discount on orders of 10 or more
units of the same product. To learn more about our bulk ordering discounts, please visit our website.
Do you sell in larger sizes for wholesale business?
Yes, we do sell larger sizes of our products for wholesale customers. The minimum order for
wholesale is 100 lbs per item. You can visit our wholesale division website https://hqorganics.com to
learn more about our wholesale offerings.
STILL HAVE ANY QUESTIONS?
Email us: info@thkorganic.com